• Inc 500 Honoree
  • America's 100 Most Promising Companies

24/7 Generator & Engine Service by Texas’ Most Experienced Technicians

WPP is an authorized global distributor of generator sets, engines, and accessories, but many generator owners along the Texas Gulf Coast know us best as their first choice for generator and engine service, maintenance, and repairs. Whether you need a one-off emergency repair in the middle of the night, a routine maintenance checkup, or a customized behind-the-meter power generation installation, we’re the folks for the job.

Rapid response and on call 24/7

Service and repairs on all major brands and models

For all types of diesel and natural gas generator sets and engines

Authorized service dealer for HIPOWER, Isuzu, and Marelli Motori

Field Service Trucks
building generator
Several WPP service trucks at WPP HQ

Our Services

Oil Change Cat 3512

Preventive Maintenance

Proper maintenance is crucial to keeping a generator running optimally for many years, as well as preventing costly repairs down the road. Signing up for a scheduled maintenance plan with WPP allows you to sit back and relax, knowing our experienced personnel have your generators in top shape and ready to handle any power outages.

Our preventive maintenance services include:

  • Load bank testing, which is recommended for all generators at least once per year (and may be required more frequently, depending on the application) and required by NFPA (National Fire Protection Association) 110 and 99 in most cases.
  • An 80-point inspection checklist that covers the lubricating system, cooling system, air intake system, exhaust system, fuel system, and more.
  • ATS (Automatic Transfer Switch) maintenance which includes checking connections, inspecting for evidence of overheating and excessive contact erosion, removal of dust and dirt, and replacing contacts when necessary. We also offer an NFPA-required maintenance program as well.

Repairs and Inspections

When your generator breaks down, you need expert help on short notice. At WPP, we pride ourselves on providing the most responsive, speediest repair service possible, day or night. Our certified technicians are well-versed in repairing all major generator brands and can get your equipment back online ASAP. 

Features of our repairs services include:

  • 24/7 emergency field support 
  • Overhauling engines by disassembling, cleaning, lubricating, repairing as necessary any worn out parts, and reassembling
  • Warranty and non-warranty repairs

Diesel fuel polishing samples

Fuel Polishing

Diesel fuel is prone to degrading by being recirculated from the tank to the engine. When this happens, the generator may suffer from clogged filters, lower fuel efficiency, rough idling, and higher emissions.  

Our fuel polishing services defend against these issues through these preventive maintenance offerings:

  • Regular fuel analysis 
  • Heavy-duty fuel screening
  • High-capacity fuel filtration
  • Fuel catalyst and microbiocide additions

Installation and Decommissioning

Commercial and industrial generator systems must be carefully designed, installed, and decommissioned to ensure safety and compliance with all relevant regulations. As a provider of turnkey power solutions, WPP can plan and execute the installation or decommissioning of your power generation equipment, taking into account pertinent issues such as:

  • Turnkey project management
  • In-house engineering and technical support
  • Generator placement (indoor vs. outdoor)
  • Retrofits
  • Noise and emissions
  • Permitting
  • Logistics

When it’s time to take a genset offline, we can inspect the site, document all equipment, physically remove and transport the generator, and oversee safe disposal of any hazardous material. 

Deep Sea Electronics DSE 7310 control panel

Remote Monitoring and Facilities Management

Entrusting WPP with the management of your generator system delivers the ultimate peace of mind. We assume the responsibility for keeping your genset(s) on a routine maintenance schedule, resolve any needed repairs, and monitor and report on your equipment’s performance.

One of the ways we do this is through remote monitoring, which can be part of facilities management or a standalone service. We encourage all our customers to adopt this cutting-edge technology that allows you and/or us to track generators and other equipment in realtime, generate reports as often as desired, receive alerts about upcoming or live issues, and more, from anywhere in the world via computer or mobile device.

Generator being lowered onto concrete pad

Hurricane Preparation Power Solutions

When a devastating event occurs and you lose power for days on end, the negative consequences can be crippling. Backup power from WPP is the best safeguard against all of these risks, and the time to prepare for the next hurricane season is now.

When you buy a generator from us, WPP can handle everything – from design and sizing to installation and an ongoing maintenance plan – with no need for you to deal with multiple companies.

Why Worldwide Power Products?

Your generator servicer should get you the help you need, no matter the setup; get your generator working quickly; and do work that holds up.   

Since 2008, we’ve been building a reputation for dependability and efficiency. Our ability to respond quickly and minimize equipment downtime is unparalleled among our competitors. We support more than 30 different generator brands and are an authorized HIPOWER and Isuzu service dealer. 

And our technicians average 25 years of experience, which means when you call us, you’ll be getting service from one of the most knowledgeable pros in the industry.  

Leading Service for All Major Generator Brands

Servicing Various Fuel Types

  • Diesel
  • Natural gas
  • Propane
  • Field gas
  • Bi-fuel

Serving Customers Throughout the Gulf Coast

As a Houston-based company, WPP is conveniently located to provide service to customers throughout the Greater Houston area, as well as other parts of Texas. The Gulf of Mexico region poses particularly severe weather-related challenges to power grid stability, and we are proud to be a part of keeping the lights (and air conditioning!) on for businesses and homes (and utilities) in this part of the USA.

Industrial-Strength Generator Service

Our service offerings are a smart choice for businesses and organizations across a wide variety of generator settings and uses, including:

  • Commercial and industrial
  • Municipalities and governmental bodies
  • Oil and gas companies
  • Marine applications